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Welcome to the team!!!
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Greetings!
I would like to welcome you to the team, and thank you for your willingness to be a part of the work we passionately do. When creating Luvernes Safe Haven, Inc. one of the most important things we wanted to ensure is that we let our employees know how valuable they are to us. You are valuable for who you are, and we believe we made the best decision to share this experience with you. As an employee of Luvernes Safe Haven, Inc. you have 24-hour access to all higher-ups in the company, and can call us with any concern unapologetically.
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During this experience we hope that we meet your expectations as we are dedicated to becoming better each day. The nature of work this job entails requires a lot of intimate dialog with the members of the pubic we serve. We never expect our employees to be perfect and encourage all of our teams to always give your best.
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As with most new job opportunities, the first few days can be unsettling wondering just what one's direct job role will be. It's understandable to want to learn all the procedures, systems, and in-and-outs of just what to expect. I assure you that you're in good company and we will walk you through every situation you may need assistance with. There are no questions that are unwelcomed; asking questions signals you're really wanting to do the tasks correct, and that is much appreciated.
Day 1:
1. Meet & Greet
2. Ice Breaker (Game)
- What did you learn about your co-workers
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3. Employer Expectations
- Refer to Handbook (pass out welcome packages)
- Respect (Be respectful 100% of the time)
- Employee Uniforms (Navy blue canvas)
- Communications
- Punctuality
- Always arrive in a clean, iron, uniform
- Hygiene (elaborate)
- Follow all security requirements
- All members of staff or expected to use proper clock-in and clock-out procedures
- Secure and maintain their employee identification cards
(explain the importance of these cards)
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4. Employee Expectations (What employees can expect)
5. Getting to know our roles (Break 15 min)
- Breakdown job description vs. organizational responsibility
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What is needed in order to accomplish your assigned role and duties?
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All employees of Luvernes Safe Haven, Inc. will use at minimum a desktop computer, tablet, and mobile phone device to complete daily duties and tasks. Additionally, compassion, empathy, patience, and teamwork is required.
6. Getting to know your systems (Talk about the systems)
7. Passwords and other assignments (provide all passwords) (Lunch 30 minutes) after l
8. Open Floor Questions
9. Daily Closing Game
10. Shift Change Procedures
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Day 2:
1. Website Tutorial
2. "Our Commitment" Training
Confidentiality
3. Chat, Email, Phone, & In-person Etiquette Training
4. Documentation Training
5. Applications Tutorial Training ( Taking Applications for members)
- All applications requires an access code to provide updates on
6. The Power of Communication: Spiritual Awareness (Energy)
7. Spiritual Awareness (Energy)
8. Open Floor Questions
9. Daily Closing Game
10. Shift Change Procedures
Day 3:
Domestic Violence Awareness, Prevention, & Support Training
Scavenger Hunt: Domestic Violence
Domestic Violence Quiz : Sexual Assault Training
Sexual Assault Employee Role Play
8. Open Floor Questions
9. Daily Closing Game
10. Shift Change Procedures
Day 3:
1. Domestic Violence Training
2. Domestic Violence Quiz : Sexual Assault Training
3. Sexual Assault Quiz :
4. Employee Expectations
5. Getting to know our roles
6. Getting to know your systems
7. Passwords and other assignments
8. Open Floor Questions
9. Daily Closing Game
10. Shift Change Procedures
Day 4:
1. Meet & Greet
2. Ice Breaker (Game)
3. Employer Expectations
4. Employee Expectations
5. Getting to know our roles
6. Getting to know your systems
7. Passwords and other assignments
8. Open Floor Questions
9. Daily Closing Game
10. Shift Change Procedures
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Day 5:
1. Meet & Greet
2. Ice Breaker (Game)
3. Employer Expectations
4. Employee Expectations
5. Getting to know our roles
6. Getting to know your systems
7. Passwords and other assignments
8. Open Floor Questions
9. Daily Closing Game
10. Shift Change Procedures
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